Pit Boss Troubleshooting Made Easy: DIY Solution!

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So summer’s here and you got your grill or BBQ set up and ready to go. You’ve got music playing, your meat all marinated and tender, and a couple of expectant guests. But then your Pit Boss grill just emitted a funny sound, or the display has gone all weird.

What are you supposed to do? Apologize to your guests and order a pizza instead? 

Call a mechanic or repair guy to fix your grill right now, even if it delays lunch by at least 3 hours? I’ve got a better idea. Why not look into things yourself?

If you’ve never done any Pit Boss troubleshooting before, it’s normal to feel a little intimidated. But if you follow everything mentioned below, you will have your grill up and running in no time at all!

Pit Boss Troubleshooting: Everything You Need to Know

pit boss troubleshooting

If you have a ‘Pit Boss not working’ situation, chances are it’s a minor blip that you can fix by yourself. Here is everything you need to know about Pit Boss pellet grill troubleshooting:

Grill Won’t Start:

If your problem is your Pit Boss not turning on, there are a couple of components you should look into. The most obvious solution to your Pit Boss not heating up is to make sure that your power outlet works and your unit is plugged in.

If not, unplug your Pit Boss and re-plug it, making sure that the GFI circuit doesn’t trip. In case it doesn’t reset, you need to check your circuit breakers.

Then, shift the temperature dial to the ‘Off’ setting, and then move it to the ‘Smoke’ function. The grill’s LCD screen should light up, showing you that all is well. If the GFI trips, contact the manufacturer.

If it still doesn’t turn on, remove the cooking grates and grease tray and examine the igniter. If nothing happens when you turn the grill on, replace the 5-amp fuse on the back of the control panel. If the igniter continues to fail, you should contact customer service for a replacement.

You can also check the auger. If it isn’t feeding pellets into the firebox, then this is the component that needs replacing. This is the most common resolution for Pit Boss 820 troubleshooting. If you think the control panel is faulty, you should contact the manufacturer for a new part.

Grill Won’t Ignite:

For those with a Pit Boss not igniting issue, tread carefully. If your grill stops lighting up within 18 months of purchase, contact Pit Boss to figure out what is going on. 

But if your grill is older, examine the igniter and follow the steps mentioned above. If you still have a Pit Boss, not lighting, then you need to replace the igniter.

Grill Doesn’t Produce Smoke:

For a Pit Boss not smoking, you might assume that the whole smoker is broken and needs replacing. But in reality, this may be an issue with the temperature, pellets, or firepot. For starters, the ideal temperature is 60F– 90F with a P4 setting.

To get more smoke out of your grill, cook things at a lower temperature, at around 225F. Make sure your wood pellets are completely dry without any clumping, as damper pellets won’t produce any smoke.

Grill Temperature Issues:

Most novices have a hard time trying to get their smoker to work at a consistent temperature. If your Pit Boss not getting to temp, there is a good chance that the firepot isn’t getting the oxygen it needs to reach and maintain the required temperature.

In this case, you need to check the fire pot and examine the airways, making sure there are no obstructions. You also need to look at the fan and ensure that it is working properly. If the burn pot has holes or has eroded away, it needs to be replaced.

Sometimes, the temperature isn’t high enough because you are low on pellets. Add more pellets and make sure they aren’t damp or very old.

If the grill is too hot on the Smoke function, this means that the P level is set too low. Here is how to adjust the P setting on Pit Boss grills. 

Check that the temperature dial is set to Smoke, then push the P setting button up to boost the level. This increases the time between each pellet cycle and lowers the overall ambient temperature.

Grill Displays Err Code:

A Pit Boss err code is best resolved by unplugging your grill and then restarting everything from scratch. Before you reconnect it to the power socket, check out the temperature sensor and wipe it down.

An ErH means there is an issue with the heat and temperature control. If the grill is overheating, turn it off and let it rest for a couple of minutes before relighting the grill and removing some of the pellets. This code can also mean there is a grease fire in the cooking chamber.

On the other hand, an ErP means the temperature dial was still switched on when the grill was plugged in. This basic safety feature prevents the grill from accidentally lighting up. 

To fix this, switch the temperature dial to the ‘Off’ setting. Wait a few minutes, then set the dial back to your chosen temperature.

LCD Screen is Blank:

The simplest cause for this is that your pellet grill isn’t plugged in. This happens often as people are distracted by firing up their grill that they forget to take this simple first step. Make sure your outlet works and your grill is securely plugged in first.

If the grill is plugged in but the screen is still blank, this could mean the circuit board fuse has been tripped and needs replacing. Your user’s manual will have instructions with a diagram that offers you a visual aid.

A blank screen might also mean that the GFI has been tripped. Make sure all your connections and components are dry and there is no overheating. 

Meanwhile, find out the minimum amperage for your GFI service as it must be at least 15 amps to power your Pit Boss pellet grill.

Finally, examine your extension cord. For pellet grills, you should use a cord that measures 25 feet in length or shorter. A longer cord may result in a grill receiving insufficient voltage.

Grill Auger Doesn’t Move:

A motionless auger could be caused by an auger jam, a block resulting in a motor that doesn’t have power delivery, or even a nonfunctioning motor.

An auger jam may happen if the pellets in the auger tube absorb enough humidity to swell and re-solidify. This results in a solid lump of broken-down pellets around the auger, locking it in place. When this happens, the auger motor won’t be able to rotate the auger at all.

To check and confirm if the auger is jammed, look at the fan blade connected to the auger motor. You will either have to take off the shell of the hopper or remove the access panel of the bottom hopper and look up into the hopper to do this.

If the auger is jammed, you will notice the tiny fan attempting to spin on startup. Then, when you shut the grill off, the fan blade will unwind and spin backward a couple of times. To unblock the jammed auger, you have to take the auger out of the grill and remove the blockage.

But if the auger isn’t jammed, contact Pit Boss Customer Care so they can help you figure out what is wrong with it.

Flashing Dots:

If you can see flashing dots on your control board screen, this simply means the igniter is on. The igniter will shut off five minutes after startup. 

Once these flashing dots go away, the grill will start to adjust to the temperature selected, which is the smoke setting for barrel-style pellet grills.

Some grills have a relighting feature in which the igniter will turn on again when the grill drops below 130F. Once the igniter comes back on, the flashing dots will reappear.

Flashing Temperatures:

If the temperature is flashing on your grill’s control board screen, it means the temperature of the unit is under 150F. It will flash like this upon startup until the grill is hot enough. It may also flash this way if the temperature has a sudden or extreme drop, and lets you know if the fire is about to be extinguished.

Frequently Asked Questions 

01. What Does the P-Setting Mean on Pit Bosses?

The “P” setting means PAUSE. When the “P settings” are increased, you increase the pause time between pellet cycles. Doing so can result in additional smoke because you are holding onto pellets for a longer time, and this results in a lower temperature as well.

02. How Will I Know It is Time for a Pit Boss Fuse Replacement?

If your grill isn’t starting up or igniting properly, you may have a blown fuse that needs replacing. This video will show you how to replace the fuse yourself.

03. What Should I Do if My Grill Fan isn’t Turning?

Check the fan blades for any obstruction, as blockages prevent the fan from turning. You may also need to check to make sure your unit is getting enough power.

04. How Frequently Should I Clean My Pit Boss Grill?

Your grill should be gently cleaned and maintained after each use. Deep cleaning your pit grill needs to be carried out after you have used up a bag of pellets.

In a Nutshell

If you are facing Pit Boss pellet grill problems, you don’t have to wait for a mechanic to come to fix things. Instead, take matters into your own hands. This Pit Boss troubleshooting guideline will come in handy no matter what issue you are facing.

Knowing how to handle the various hiccups your grill might be going through makes barbecuing and cookouts much easier to handle. No need to stress over a blocked augur or faulty fan, you know what to do! So, find out what’s wrong, fix it, and carry on with your grilling.

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