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GENERAL CATERING FREQUENTLY ASKED QUESTIONS


DO YOU EVER CLOSE THE RESTAURANT FOR PRIVATE EVENTS?

During the months of May, June, July and August, we do not close the restaurant for private events on Thursday and Friday Evening and Saturday and Sunday all day and night.  We do occasionally close the restaurant on a Monday, Tuesday or Wednesday evening, but it is costly.  We WILL close the restaurant for lunch parties Monday through Thursday, depending on the amount of people and menu selected.

CAN WE PROVIDE OUR OWN MUSIC?

We do not allow outside music, unless the restaurant is closed for your group.  The cafe has satellite radio music.

DO YOU REQUIRE A DEPOSIT AND WHAT TYPE OF PAYMENT IS ACCEPTABLE?

Once you have booked the party, we require a 30% deposit.  Final payment can be made by company check or credit card.  Final payment is due the day or night of the event.  We do NOT bill parties.

HOW LONG WILL YOU PLACE A HOLD ON A DATE?

We will hold a date for two weeks.  IF WE DO NOT HEAR BACK FROM YOU IN TWO WEEKS, WE WILL RELEASE THE HOLD.  A party is confirmed once we receive the deposit.

WHAT IF OUR COMPANY IS TAX EXEMPT?

To qualify as New York State Tax Exempt, you must provide us with the "NEW YORK STATE & LOCAL SALES & USE TAX, Exempt Organization Exempt Purchase Certificate" Tax Form # ST-119.1 (702).  Payment must be made by company check or a company credit card.  We cannot accept cash payments for tax exempt organizations.

WHAT HAPPENS IF THERE IS A RAIN ISSUE?  

For bar parties without food one must cancel the day before the event, otherwise the bartender fee is nonrefundable.  For bar parties with food one must cancel 48 hours in advance to receive a refund except for weekends, where cancellation must be received the Thursday before the event.

DO YOU PROVIDE A BAG OR COAT CHECK IN ?  

We do not provide for any check in unless the event pays for an Attendant.

HOW WILL YOUR STAFF IDENTIFY OUR GUESTS?

All guests must wear some form of identification.  We provide wristbands at no additional cost.  The other acceptable form of identification are name tags or company ID cards which must be visibly worn.

DO YOU HAVE PRIVATE SPACES FOR BBQ PARTIES?

No.  We are a large open area restaurant with no walls or doors.  We do chain off parties as best as possible; however, we are in a public park and can not stop people from walking through the restaurant.

WERE ARE BBQ PARTIES HELD?

All BBQ parties are held under the covered area (rotunda) at the south end of the restaurant.  We do not provide seating on our outdoor patio for BBQ parties.